Is Your COVID-19 Response Going to Cost You Patient Visits in the Future?

Patients who owe you as little as $100 may visit a different provider for their future needs. According to an AthenaHealth study completed in 2017, “orthopedic patients were the most sensitive to balance size, with their return rates dropping 45…


Mnet Health Provides Immediate Remote Patient Financial Advocates and Remote Call Center

Do you need help fielding patient calls during the COVID-19 pandemic? In light of the current Coronavirus pandemic, Mnet is deeply committed to working with the medical community in their efforts to stabilize productivity and keep patient…


Coronavirus Sets the Stage for Hack Attack

The Coronavirus has undoubtedly changed the world; in its impact on the daily lives of billions across the globe; the ways people are able to socialize in a world of social distancing; the health and healthcare of everyone across the planet; and…


Mnet's Top Priorities and Goals During COVID-19

As we continue to navigate the evolving and unprecedented circumstances around COVID-19, Mnet wants to reiterate that our top priority is the safety and health of our customers, employees and loved ones.  Our thoughts go out to all those impacted by…


How Hospitals and ASCs Are Affected During the COVID-19 Pandemic

The global pandemic known as COVID-19 has already affected over 280,000 people worldwide. As of March 20, the Centers for Disease Control and Prevention (CDC) reported 15,219 cases and 201 deaths in 54 jurisdictions in the United States due to…


HHS Resolves 99% of HIPAA Related Complaints

Since the compliance date of the Privacy Rule in April 2003, the U.S. Department of Health and Human Services Office of Civil Rights (OCR) received over 225,378 Health Insurance Portability and Accountability Act (HIPAA) complaints and initiated…


News & Notes

Texas Makes it Easy The Texas Medical Association (TMA) produced a seven-page summary of the surprise-billing law (Senate Bill 1264) passed by the Texas Legislature in 2019. TMA’s overview explains topics such as when the law applies, and how the…


3 ASC Revenue Cycle Improvements for Financial Success

Every year new procedures and technological advancements in healthcare are coming into the realm of ambulatory surgery centers (ASC’s). Some of the factors that are driving this shift to ASC setting include cost reduction, better safety and patient…


Congress Eyes Medical Debt in New Legislation

ACA continues to maintain open lines of communications with lawmakers as they consider moving forward with legislation that could impact the way the industry approaches medical debt collections. House Legislation In December, the House Financial…


Trump Extends Comment Period for Proposed Rule on Price Transparency

Two days after Christmas, the Centers for Medicare and Medicaid Services extended the comment period for the “Transparency in Coverage Proposed Rule” published Nov. 27, 2019 by the Department of Health and Human Services, the Department of Labor and…


Dos and Donts of Text Billing

The Do’s and Don’ts of Text Billing Patients

Text messaging or SMS communication is a great way to reach patients if you want your bill to be seen and dealt with quickly. According to a study by Qualtrics and Accel, young millennials check their phones on average 150 times a day. An eMarketer…


Act Now and Boost Collections During This Tax Refund Season

With the start of the new year, many also start to think about the upcoming tax season and when they can get their IRS income tax refund. Tis the season for taxes as people say. During the 2019 filing season, about 72% of consumers who filed a tax…


Strategies on How Providers Can Reduce Bad Debt in 2020

Hospitals today are struggling with increasing bad debt. They are struggling to collect payment from uninsured people, and with the rise of high deductible health plans, they are also being snubbed by insured patients who can't or won't pay…


The State of Reporting

Aside from the Fair Credit Reporting Act—the federal law governing credit reporting practices—state laws can impose additional restrictions on credit reporting. For example, some state laws limit the type of information that may be furnished,…


After 15 Years, New Federal Overtime Rule Advances Salary Thresholds

Accounts receivable management industry companies may want to begin reviewing overtime and scheduling policies as a new overtime rule took effect Jan. 1, 2020. The new rule, which makes 1.3 million workers eligible for overtime pay, raises the…


Strategies for Better Patient Financial Engagement Across Different Generations

As healthcare consumerism continues to rise, ensuring patients have great financial experiences is essential for them to meet their financial obligations. Providers now need to develop better strategies for engaging patients in order to protect…


Keeping Up With Trends and Challenges Facing Nonprofit Hospitals

According to the American Hospital Association or AHA, 79 percent of the 4840 U.S. community hospitals today are nonprofit (59 percent are private nonprofit and 20 percent are operated by state and local governments). This means that these nonprofit…


Court Dismisses TCPA Violation on Text Messages Reportedly Sent Using ATDS

A group of plaintiffs lost their argument in a case based on the ongoing district court debate about the definition of an automatic telephone dialing system (ATDS) and the capacity to randomly or sequentially generate numbers. According to an…


Healthcare M & A Volume Declines in Q3

Health care merger and acquisition activity slowed compared with the second quarter, according to a statement released by HealthCareMandA.com.  The number of deals announced fell 13%, to 408, compared with the previous quarter and was 15% lower than…


Mnet Health on Best Practices to Ensure 501(r) Compliance

There is a slew of regulations that impact hospital revenue cycle and the IRS 501(r) is one of them. For 501(c)(3) nonprofit hospital organizations, they need to comply or possibly lose tax-exempt status. In addition, a hospital could be imposed…