empty hospital lobby

What if Your Surgery Center Staff Doesn’t Want to Come Back from Furlough?

The same group of workers tasked with treating those afflicted with the coronavirus has also lost work in droves since the pandemic started. The picture looks bleak as emergency room visits went down and non-urgent surgical procedures have been…


Do Your Patients Know It’s Safe to Schedule Surgery Again?

As restrictions start to lift in some states, surgeries and other procedures that were halted when the coronavirus pandemic reached the U.S. are now being resumed. As hospitals and surgery centers embrace the new normal with the risk of coronavirus…


Blind Spots

By now, most collection agencies working in the health care space are aware of Section 501(r) financial assistance policy requirements for tax-exempt charitable hospitals organized under section 501(c)(3) of the U.S. Code. While these regulations…


U.S. Chamber Publishes COVID-19 Loan Guide to Help Small Businesses

During the height of the COVID-19 pandemic, the U.S. Chamber of Commerce created a guide to help small businesses, independent contractors and other related business personnel prepare to file for a coronavirus relief loan under the Coronavirus Aid,…


Improving Patient Communication for Better Healthcare

As the COVID-19 pandemic swept the country, it has had a negative effect on our health, well-being, and the economy. Not only that, but it has also accelerated a transformation in virtually every industry from education to the world of healthcare.…


Medical Practice Reopening: Three Tips to Help the Process While Keeping Costs Down

With stay at home orders expiring and governors choosing to partially open their states, medical practices and the surgical industry will be back up and running very soon.  Georgia has already opened their state as of April 24. Some states,…


Surgical Industry – Steps You’ll Want to Take Now for When the Doors Open Again

For good reason, COVID-19 has forced most of the surgical industry into emergency mode with facilities seeing reduced hours or temporary closings altogether.  The last few weeks have rightly been a time of reaction but what happens when centers and…


Is Your COVID-19 Response Going to Cost You Patient Visits in the Future?

Patients who owe you as little as $100 may visit a different provider for their future needs. According to an AthenaHealth study completed in 2017, “orthopedic patients were the most sensitive to balance size, with their return rates dropping 45…


Mnet Health Provides Immediate Remote Patient Financial Advocates and Remote Call Center

Do you need help fielding patient calls during the COVID-19 pandemic? In light of the current Coronavirus pandemic, Mnet is deeply committed to working with the medical community in their efforts to stabilize productivity and keep patient…


Coronavirus Sets the Stage for Hack Attack

The Coronavirus has undoubtedly changed the world; in its impact on the daily lives of billions across the globe; the ways people are able to socialize in a world of social distancing; the health and healthcare of everyone across the planet; and…


Mnet Health

Mnet's Top Priorities and Goals During COVID-19

As we continue to navigate the evolving and unprecedented circumstances around COVID-19, Mnet wants to reiterate that our top priority is the safety and health of our customers, employees and loved ones.  Our thoughts go out to all those impacted by…


How Hospitals and ASCs Are Affected During the COVID-19 Pandemic

The global pandemic known as COVID-19 has already affected over 280,000 people worldwide. As of March 20, the Centers for Disease Control and Prevention (CDC) reported 15,219 cases and 201 deaths in 54 jurisdictions in the United States due to…


HHS Resolves 99% of HIPAA Related Complaints

Since the compliance date of the Privacy Rule in April 2003, the U.S. Department of Health and Human Services Office of Civil Rights (OCR) received over 225,378 Health Insurance Portability and Accountability Act (HIPAA) complaints and initiated…


News & Notes

Texas Makes it Easy The Texas Medical Association (TMA) produced a seven-page summary of the surprise-billing law (Senate Bill 1264) passed by the Texas Legislature in 2019. TMA’s overview explains topics such as when the law applies, and how the…


3 ASC Revenue Cycle Improvements for Financial Success

Every year new procedures and technological advancements in healthcare are coming into the realm of ambulatory surgery centers (ASC’s). Some of the factors that are driving this shift to ASC setting include cost reduction, better safety and patient…


Congress Eyes Medical Debt in New Legislation

ACA continues to maintain open lines of communications with lawmakers as they consider moving forward with legislation that could impact the way the industry approaches medical debt collections. House Legislation In December, the House Financial…


Trump Extends Comment Period for Proposed Rule on Price Transparency

Two days after Christmas, the Centers for Medicare and Medicaid Services extended the comment period for the “Transparency in Coverage Proposed Rule” published Nov. 27, 2019 by the Department of Health and Human Services, the Department of Labor and…


Dos and Donts of Text Billing

The Do’s and Don’ts of Text Billing Patients

Text messaging or SMS communication is a great way to reach patients if you want your bill to be seen and dealt with quickly. According to a study by Qualtrics and Accel, young millennials check their phones on average 150 times a day. An eMarketer…


Act Now and Boost Collections During This Tax Refund Season

With the start of the new year, many also start to think about the upcoming tax season and when they can get their IRS income tax refund. Tis the season for taxes as people say. During the 2019 filing season, about 72% of consumers who filed a tax…


Strategies on How Providers Can Reduce Bad Debt in 2020

Hospitals today are struggling with increasing bad debt. They are struggling to collect payment from uninsured people, and with the rise of high deductible health plans, they are also being snubbed by insured patients who can't or won't pay…