How to Get Out of the Paper Ages and Into the Digital Pay Era

The ongoing impact of Covid-19 combined with changing consumer behavior is causing healthcare providers to rethink their digital payment strategies. Although safety and convenience are mainly driving the use of digital payments, patients as…


A Surge in Revenue Cycle Outsourcing is Reducing Bad Debt

Over 6 months into the pandemic and with nearly 7 million cases, COVID-19 continues to rock the US healthcare system leading providers to look for new ways to handle bad debt. Healthcare providers are suffering significant financial damage as a…


Remote Call Centers Make Sense

Remote Call Centers Make Sense Now More Than Ever

While no one could have truly predicted the path of destruction that the Coronavirus pandemic has leveled on the health and economy of the entire world; Mnet has continued to be committed to working alongside the medical community as they strive to…


The New Normal

It’s the New Normal - Reinvent Your Surgery Center

ASCs and surgical facilities were already facing a variety of challenges brought about by increased patient financial responsibility and by a changing reimbursement landscape, but COVID-19 has either brought new challenges or magnified existing…


Hospitals Receiving CARES Money Banned from Surprise Billing on COVID-19 Cases

Hospitals accepting money from the massive CARES Act legislation will not be permitted to send patients surprise bills for visits associated with COVID-19, according to ABC News. It has been widely reported in the past two months that the Trump…


Physician Practice Patterns Changing As a Result of COVID-19

The COVID-19 crisis presented our society with a host of unexpected challenges and changes that could impact the way we interact with co-workers, family members – and doctors. Consider this, a survey of physicians conducted at the height of the…


3 Things for ASCs to Consider When Ramping Up Case Volumes

As the COVID-19 pandemic curve shrinks in many states, elective surgeries are also ramping up in surgery centers.  Some patients, however, might still be reluctant to go into medical facilities because of the risks of COVID-19. On the other hand,…


empty hospital lobby

What if Your Surgery Center Staff Doesn’t Want to Come Back from Furlough?

The same group of workers tasked with treating those afflicted with the coronavirus has also lost work in droves since the pandemic started. The picture looks bleak as emergency room visits went down and non-urgent surgical procedures have been…


Do Your Patients Know It’s Safe to Schedule Surgery Again?

As restrictions start to lift in some states, surgeries and other procedures that were halted when the coronavirus pandemic reached the U.S. are now being resumed. As hospitals and surgery centers embrace the new normal with the risk of coronavirus…


Is Your COVID-19 Response Going to Cost You Patient Visits in the Future?

Patients who owe you as little as $100 may visit a different provider for their future needs. According to an AthenaHealth study completed in 2017, “orthopedic patients were the most sensitive to balance size, with their return rates dropping 45…


Mnet Health Provides Immediate Remote Patient Financial Advocates and Remote Call Center

Do you need help fielding patient calls during the COVID-19 pandemic? In light of the current Coronavirus pandemic, Mnet is deeply committed to working with the medical community in their efforts to stabilize productivity and keep patient…


Coronavirus Sets the Stage for Hack Attack

The Coronavirus has undoubtedly changed the world; in its impact on the daily lives of billions across the globe; the ways people are able to socialize in a world of social distancing; the health and healthcare of everyone across the planet; and…


Mnet Health

Mnet's Top Priorities and Goals During COVID-19

As we continue to navigate the evolving and unprecedented circumstances around COVID-19, Mnet wants to reiterate that our top priority is the safety and health of our customers, employees and loved ones.  Our thoughts go out to all those impacted by…