Healthcare Consumerism

How Healthcare Consumerism Will Affect Your Facility

COVID’s Effect on Healthcare ConsumerismWith the rise in healthcare consumerism, the healthcare industry is undergoing an unprecedented level of transformation. COVID-19 has dramatically altered the trajectory of consumerism in healthcare. This…


Telehealth Reimbursement Laws

Telehealth Reimbursement Laws and Trends in the Surgical Space

Continued telehealth reimbursement is at the top of mind for surgery centers and healthcare providers recently. Thanks to new reimbursement policies and payment parity, providers have been able to implement telehealth and other digital health…


Write off Accounts

Why Healthcare Facilities Need to Write Off Accounts to Collections Even During Covid

The pandemic brought a financial onslaught to every healthcare organization. Many providers have been hit hard financially, with their revenue cycle landscape significantly changed. Given the job losses during the pandemic, an estimated 3.5 million…


Impacts of COVID-19 Pandemic Cause Increase in Health Care Consumerism

Health care consumerism—when patients take more control over researching their medical care and associated expenses—is on the rise in response to the COVID-19 pandemic, according to TransUnion Healthcare’s second annual patient survey. The September…


Snapshot: Best Practices for Patient-Friendly Billing

ACA International and the Healthcare Financial Management Association reconvened this year to update best practices for the fair resolution of patients’ medical bills. Here is a look at patient-friendly billing principles highlighted in the report.…


ACA International and HFMA Release Best Practices for Resolution of Medical Accounts

The updated best practices build off the work of a 2014 task force and reflect an ongoing commitment to help patients resolve their medical bills. ACA International and the Healthcare Financial Management Association Medical Accounts Receivable…


How to Get Out of the Paper Ages and Into the Digital Pay Era

The ongoing impact of Covid-19 combined with changing consumer behavior is causing healthcare providers to rethink their digital payment strategies. Although safety and convenience are mainly driving the use of digital payments, patients as…


Bad Debt

A Surge in Revenue Cycle Outsourcing is Reducing Bad Debt

More than a year into the pandemic, and now with over 150 million Americans fully vaccinated, the US healthcare system is easing closer to recovery. However, financial losses from the COVID-19 pandemic will have lasting effects on providers who…


How Surgery Centers Can Navigate Post-Lockdown Staffing Issues

Staffing during the pandemic has been a key concern, but post-lockdown staffing has its own challenges as well. Post-lockdown, surgery centers are seeing a higher case volume and a huge backlog of cases. Some staff members are taking a vacation…


Mnet Remote Call Center

Remote Call Centers Make Sense Now More Than Ever

While no one could have truly predicted the impact Coronavirus world have on the world; Mnet has continued to be committed to working alongside the medical community as they strive to stabilize the healthcare system while keeping the lines of…


The New Normal

It’s the New Normal - Reinvent Your Surgery Center

ASCs and surgical facilities were already facing a variety of challenges brought about by increased patient financial responsibility and by a changing reimbursement landscape, but COVID-19 has either brought new challenges or magnified existing…


Why Providers Are Making Their Entire Patient Financial Experience Contactless

Why Providers Are Making Their Entire Patient Financial Experience Contactless

While the current pandemic has brought many sectors of the economy to a stop, it has also fueled changes that certain areas like healthcare have needed for years. Most of these changes revolve around increasing digitalization like contactless…


Hospitals Receiving CARES Money Banned from Surprise Billing on COVID-19 Cases

Hospitals accepting money from the massive CARES Act legislation will not be permitted to send patients surprise bills for visits associated with COVID-19, according to ABC News. It has been widely reported in the past two months that the Trump…


Physician Practice Patterns Changing As a Result of COVID-19

The COVID-19 crisis presented our society with a host of unexpected challenges and changes that could impact the way we interact with co-workers, family members – and doctors. Consider this, a survey of physicians conducted at the height of the…


3 Things for ASCs to Consider When Ramping Up Case Volumes

As the COVID-19 pandemic curve shrinks in many states, elective surgeries are also ramping up in surgery centers.  Some patients, however, might still be reluctant to go into medical facilities because of the risks of COVID-19. On the other hand,…


empty hospital lobby

What if Your Surgery Center Staff Doesn’t Want to Come Back from Furlough?

The same group of workers tasked with treating those afflicted with the coronavirus has also lost work in droves since the pandemic started. The picture looks bleak as emergency room visits went down and non-urgent surgical procedures have been…


Schedule Surgery

Do Your Patients Know if it’s Safe to Schedule Surgery?

As hospitals and surgery centers embrace the new normal with the risk of coronavirus omnipresent, many patients are eager to reschedule "elective" operations that were delayed because of the lockdowns. When these elective surgeries were on hold,…


U.S. Chamber Publishes COVID-19 Loan Guide to Help Small Businesses

During the height of the COVID-19 pandemic, the U.S. Chamber of Commerce created a guide to help small businesses, independent contractors and other related business personnel prepare to file for a coronavirus relief loan under the Coronavirus Aid,…


Is Your COVID-19 Response Going to Cost You Patient Visits in the Future?

Patients who owe you as little as $100 may visit a different provider for their future needs. According to an AthenaHealth study completed in 2017, “orthopedic patients were the most sensitive to balance size, with their return rates dropping 45…


Mnet Health Provides Immediate Remote Patient Financial Advocates and Remote Call Center

Do you need help fielding patient calls during the COVID-19 pandemic? In light of the current Coronavirus pandemic, Mnet is deeply committed to working with the medical community in their efforts to stabilize productivity and keep patient…