ASC Everyday Hero Top 3 Finalists

In August, our team announced The Ambulatory Surgery Everyday Heroes Program which was created to recognize, honor and celebrate the remarkable ASC professionals who have overcome incredible challenges, gone above and beyond their role, and…


Best Practices: Total Joint Surgery in an ASC

Outpatient total joint replacements are becoming more and more attractive to patients. Particularly in a post-COVID-19 world, patients are attracted to the idea of at-home recovery and a shorter length-of-stay in the acute setting. As demand rises,…


A Surge in Revenue Cycle Outsourcing is Reducing Bad Debt

Over 6 months into the pandemic and with nearly 7 million cases, COVID-19 continues to rock the US healthcare system leading providers to look for new ways to handle bad debt. Healthcare providers are suffering significant financial damage as a…


Total Joint Procedures Post-COVID-19

At the height of the COVID-19 pandemic, elective orthopedic procedures dropped about 61%, according to the American Alliance of Orthopaedic Executives. Postponing these elective surgeries has left a significant amount of revenue on the table. While…


Case Study: Increasing Patient Satisfaction with 1MP

We have the pleasure of working with ASC staff from all over the country. They use 1MP software to streamline and improve whichever daily functions they desire - and the results? Incredible functionality, fewer cancellations than ever before,…


Improve Your Revenue Cycle

Improve Your Revenue Cycle – Patients Need More Financial Flexibility

Healthcare providers have long faced revenue cycle challenges and they have become increasingly difficult as patients have had to shoulder more financial responsibility for their care. During the COVID-19 pandemic, these challenges have intensified…


The ASC Everyday Heroes Top 12 Contestants

Last month, our team announced the first round of a new initiative to help celebrate the unrecognized heroes in outpatient surgery: The Ambulatory Surgery Everyday Heroes Program. 


What You Don’t Know Could Hurt You: Ambulatory Surgery Software Security Explained

One of the top questions regarding ambulatory surgery software is data privacy and security. With just one click, cybercriminals can gain access to a network of data. If this happens at your ASC, the results can be devastating. 


Total Joint Procedures Post-COVID-19

Over 250 ambulatory surgery centers in the U.S. offer outpatient total joint replacements. With costs for ASC joint replacements at 40% less than the cost of inpatient replacements, more and more ASCs have adopted the procedure in recent years.


How ERAS Concepts Can Improve Your ASC

A surgical protocol called Enhanced Recovery After Surgery (ERAS) has been shown to significantly improve patient satisfaction and outcomes. The protocol focuses on a few key strategies outlined in this article. Overhauling processes to ERAS…


What Trends You Need to Consider in Your ASC Design

The physical environment of your ASC can have a significant impact on your bottom line, patient satisfaction, and efficiency. Consider how your ASC facility is working—or not working—for you.


Understanding The Difference Between 1st Party and 3rd Party Patient Collections

As the patient has become the third-largest payer in the country; balance after insurance has skyrocketed. Providers need to rethink their strategies to improve patient collections and save costs as receiving patient payments on time can be…


Patient Satisfaction: Our Top 5 Tips

Patient satisfaction can make or break the success of your ASC. As an anesthesiologist, I broke down 5 changes you can implement to keep your patients happy without costing you anything!  Here are my thoughts:


How Surgery Centers Can Navigate Post-Lockdown Staffing Issues

Staffing during the pandemic has been a key concern, but post-lockdown staffing has its own challenges as well. Post-lockdown, surgery centers are seeing a higher case volume and a huge backlog of cases. Some staff members are taking a vacation…


The Impact of Video in Healthcare and Surgery Centers

From unpacking jargon to efficiently communicating care instructions, using video in healthcare can have substantial positive impacts. When it comes to your surgery center, how can video make a difference?


Why Your Patients Expect Videos

In today’s technological landscape, it’s rare to find someone who doesn’t have a smartphone. Gone are the days of television being the only source of video content—now, nearly everyone has a pocket-sized computer where they can stream hours of…