Security

Keeping your data secure is our most important job

At Mnet Health Services, we believe that earning and keeping your trust should take precedence over all else. We understand the importance of keeping patient health and financial information private and the role that security plays in safeguarding it. All patient data is protected with state of the art infrastructure and encryption, following strict guidelines that govern how user data is stored, accessed and handled. This ensures the security of patient data, while giving you the access and control you need along with the ability to safely share your information with those whom you choose, whether they are inside your organization or outside vendor partners. That’s why so many healthcare providers trust Mnet Health Services to provide and manage business processes and other related projects.

seals

Data Center Security & Redundancy

Multi-site data redundancy
Fully managed dedicated hosting at Rackspace and AWS facilities
Facilities are AICPA SOC 1 reported and certified ISO 27001 compliant
Monitoring consists of biometric scanning protocols & continuous surveillance
Network monitoring & threat protection
Internal network intrusion detection system
Dedicated firewall
24 / 7 / 365 production environment management
99.9% uptime since inception in 2006

Data Security

Data encryption using state of the art NIST approved block cipher algorithms
Internal security
External security firm evaluation
Quarterly administrative access audit
Multi-layer data access permissions
Partner security
Review of policy & procedures
Third-party assessment in security policy & procedure compliance

User Security

Reports and visibility
Org access reports
User reports
User login reports
Permissions
Granular role-based permissions for sheets and workspaces
Permission levels for control and access
Data editing limitations (edit requests)
Audit trail showing who has made every sheet change
Authentication and Single Sign-On
Direct authentication
Google Authentication
Passwords protection
Azure Active Directory (Enterprise only)
SAML2 Integration (Enterprise only)
Supported Identity Providers: ADFS, Okta, OneLogin, Ping Identity, VMware Horizons, Shibboleth
Configuration
Globally configure users & plans
Automation of user provisioning available
Account settings for features and working days