Why You Should Add Text-to-Pay For Patient Engagement

Why You Should Add Text-to-Pay For Patient Engagement

QUICK. EASY. SIMPLE.

Patients love Text-to-Pay for managing their medical bills because it’s easy to use and yields fast results. When patients receive payment options quickly, not only do they save time, but their frustration is reduced, resulting in a patient experience that is more satisfying.

QUICK. EASY. SIMPLE.

Patients love Text-to-Pay for managing their medical bills because it’s easy to use and yields fast results. When patients receive payment options quickly, not only do they save time, but their frustration is reduced, resulting in a patient experience that is more satisfying.

Reasons Patients Prefer Text-to-Pay

44%

Less time consuming

42%

More convenient

17%

Less expensive

How Does Text Messaging Compare to Email?

90%

of Text messages are opened within three minutes

98%

average open rate for Text messages

20%

average open rate for email

Of the four available channels that patients use to resolve their issues, providers primarily rely on phone and email for patient engagement.

85%

Phone

64%

Email

27%

Web Chat

14%

Text

Text and Web chat are where the growth lies in the next one to two years

Text/Web Chat 61%
Email 21%
Phone 17%

Benefits of Text-to-Pay

Text Messages are more engaging than phone or email and can be automated

Text Messages are viewed by users much faster, with an open rate of -90 seconds

Personalized Text Messages can be sent to thousands of customers at once

Text messaging is 400-600% more cost-effective than Phone communication

Introducing Mnet's Text-to-Pay

See how easy it is to increase your patient engagement!

Schedule a demo today!

Introducing Mnet's Text-to-Pay

See how easy it is to increase your patient engagement!

Schedule a demo to see how we can help you increase your patient engagement!