We can’t wait to set up our new call center hub in OKC! The city has many friendly and professional candidates and is a great cultural fit.

This past year, we embraced change and were able to adapt to new circumstances. Now we look forward to even more possibilities as we carry out our mission to help patients pay.

Patients are taking more control over their medical care. How has the COVID-19 pandemic changed the course of health care consumerism?

New CMS price transparency rules for U.S. hospitals go into effect in January 2021. How will you publish your pricing information?

The CFPB’s new rule outlines details that allows patient collections to undergo a digital transformation. Are you ready?

New CFPB rules have been incorporated into the FDCPA. What exactly does this mean for you?

Here is a look at patient-friendly billing principles highlighted in the report by ACA International and the Healthcare Financial Management Association.

There are three strategies to create a more patient-centric revenue cycle. Find out what they are and how to reap the benefits.

The updated best practices build off the work of a 2014 task force and reflect an ongoing commitment to help patients resolve their medical bills.

In addition to the ongoing impact of Covid-19, consumer behavior is changing. Here’s how to make your digital pay experience more innovative and engaging for patients.

Healthcare providers are looking to trusted RCM vendors to reduce their bad debt. Discover three distinct methods that Mnet Health utilizes.

Revenue Cycle challenges have increased as patients find themselves shouldering more financial responsibility for their care. Here are a few areas where facilities can improve.

Understand the differences between 1st and 3rd party collections before you outsource any of your Patient Revenue Cycle. Here is how the two compare.

Many ASCs may have post-lockdown staffing challenges. Here are a few things to think about.

While we continue to navigate through the coronavirus pandemic, Mnet is ready to field inbound calls. Our remote call center is here to assist you. Learn more to see how our strategy works.

The pandemic has caused surgery centers to accelerate needed changes. Here are 3 key areas to focus on.

One common reason patients do not pay their medical bills is because they are confused or lack confidence in the balance accuracy. A patient financial advocate can not only help, but create a better financial experience.

COVID-19 has forced healthcare into a more digital world where contactless payment solutions have become increasingly important.

Hospitals taking money from the stimulus bill will have to agree not to send “surprise” medical bills to patients.

During the crisis, nearly half of physicians have turned to telemedicine while about one-third changed jobs, a survey found.

It’s great to see many Ambulatory Surgery Centers ramping back up. Here are a few helpful tips we would like to share with you...

Recent surveys show Americans have mixed feelings about returning to work. What are their concerns and how should they be dealt with?

Patient communication is most important in uncertain times.

When was the last time you reviewed your compliance procedures related to 501(r)?