OKC Call Center Hub

Mnet Health Makes Choice for Call Center Hub

We can’t wait to set up our new call center hub in OKC! The city has many friendly and professional candidates and is a great cultural fit.

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Mnet Health 2020 Year In Review

Our 2020 Story and Outlook for 2021 By David Hamilton, CEO of Mnet Health

This past year, we embraced change and were able to adapt to new circumstances. Now we look forward to even more possibilities as we carry out our mission to help patients pay.

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Impacts of COVID-19 Pandemic Cause Increase in Health Care Consumerism

Patients are taking more control over their medical care. How has the COVID-19 pandemic changed the course of health care consumerism?

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Price Transparency

Spotlight on Price Transparency

New CMS price transparency rules for U.S. hospitals go into effect in January 2021. How will you publish your pricing information?

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Final CFPB Rule

Final CFPB Debt Rule Puts Consumers in the Driver’s Seat

The CFPB’s new rule outlines details that allows patient collections to undergo a digital transformation. Are you ready?

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New CFPB Rules

Adapting Your Patient Financial Communications to New CFPB Rules

New CFPB rules have been incorporated into the FDCPA. What exactly does this mean for you?

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Snapshot: Best Practices for Patient-Friendly Billing

Here is a look at patient-friendly billing principles highlighted in the report by ACA International and the Healthcare Financial Management Association.

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How to Create a More Patient-Centric Revenue Cycle

There are three strategies to create a more patient-centric revenue cycle. Find out what they are and how to reap the benefits.

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ACA International and HFMA Release Best Practices for Resolution of Medical Accounts

The updated best practices build off the work of a 2014 task force and reflect an ongoing commitment to help patients resolve their medical bills.

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How to Get Out of the Paper Ages and Into the Digital Pay Era

In addition to the ongoing impact of Covid-19, consumer behavior is changing. Here’s how to make your digital pay experience more innovative and engaging for patients.

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A Surge in Revenue Cycle Outsourcing is Reducing Bad Debt

Healthcare providers are looking to trusted RCM vendors to reduce their bad debt. Discover three distinct methods that Mnet Health utilizes.

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Improve Your Revenue Cycle – Patients Need More Financial Flexibility

Revenue Cycle challenges have increased as patients find themselves shouldering more financial responsibility for their care. Here are a few areas where facilities can improve.

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Understanding The Difference Between 1st Party and 3rd Party Patient Collections

Understand the differences between 1st and 3rd party collections before you outsource any of your Patient Revenue Cycle. Here is how the two compare.

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How Surgery Centers Can Navigate Post-Lockdown Staffing Issues

Many ASCs may have post-lockdown staffing challenges. Here are a few things to think about.

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Remote Call Centers Make Sense

Remote Call Centers Make Sense Now More Than Ever

While we continue to navigate through the coronavirus pandemic, Mnet is ready to field inbound calls. Our remote call center is here to assist you. Learn more to see how our strategy works.

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The New Normal

It’s the New Normal – Reinvent Your Surgery Center

The pandemic has caused surgery centers to accelerate needed changes. Here are 3 key areas to focus on.

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Mnet Patient Financial Advocates

Medical Bills Are Confusing – Patients Need Financial Advocates

One common reason patients do not pay their medical bills is because they are confused or lack confidence in the balance accuracy. A patient financial advocate can not only help, but create a better financial experience.

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Why Providers Are Making Their Entire Patient Financial Experience Contactless

Why Providers Are Making Their Entire Patient Financial Experience Contactless

COVID-19 has forced healthcare into a more digital world where contactless payment solutions have become increasingly important.

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Hospitals Receiving CARES Money Banned from Surprise Billing on COVID-19 Cases

Hospitals taking money from the stimulus bill will have to agree not to send “surprise” medical bills to patients.

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Physician Practice Patterns Changing As a Result of COVID-19

During the crisis, nearly half of physicians have turned to telemedicine while about one-third changed jobs, a survey found.

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3 Things for ASCs to Consider When Ramping Up Case Volumes

It’s great to see many Ambulatory Surgery Centers ramping back up. Here are a few helpful tips we would like to share with you...

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empty hospital lobby

What if Your Surgery Center Staff Doesn’t Want to Come Back from Furlough?

Recent surveys show Americans have mixed feelings about returning to work. What are their concerns and how should they be dealt with?

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Schedule Surgery

Do Your Patients Know if it’s Safe to Schedule Surgery?

Patient communication is most important in uncertain times.

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Blind Spots

When was the last time you reviewed your compliance procedures related to 501(r)?

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