New CFPB Rules

Adapting Your Patient Financial Communications to New CFPB Rules

New CFPB rules have been incorporated into the FDCPA. What exactly does this mean for you?

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Snapshot: Best Practices for Patient-Friendly Billing

Here is a look at patient-friendly billing principles highlighted in the report by ACA International and the Healthcare Financial Management Association.

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How to Create a More Patient-Centric Revenue Cycle

There are three strategies to create a more patient-centric revenue cycle. Find out what they are and how to reap the benefits.

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ACA International and HFMA Release Best Practices for Resolution of Medical Accounts

The updated best practices build off the work of a 2014 task force and reflect an ongoing commitment to help patients resolve their medical bills.

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How to Get Out of the Paper Ages and Into the Digital Pay Era

In addition to the ongoing impact of Covid-19, consumer behavior is changing. Here’s how to make your digital pay experience more innovative and engaging for patients.

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A Surge in Revenue Cycle Outsourcing is Reducing Bad Debt

Healthcare providers are looking to trusted RCM vendors to reduce their bad debt. Discover three distinct methods that Mnet Health utilizes.

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Improve Your Revenue Cycle – Patients Need More Financial Flexibility

Revenue Cycle challenges have increased as patients find themselves shouldering more financial responsibility for their care. Here are a few areas where facilities can improve.

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Understanding The Difference Between 1st Party and 3rd Party Patient Collections

Understand the differences between 1st and 3rd party collections before you outsource any of your Patient Revenue Cycle. Here is how the two compare.

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How Surgery Centers Can Navigate Post-Lockdown Staffing Issues

Many ASCs may have post-lockdown staffing challenges. Here are a few things to think about.

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Remote Call Centers Make Sense

Remote Call Centers Make Sense Now More Than Ever

While we continue to navigate through the coronavirus pandemic, Mnet is ready to field inbound calls. Our remote call center is here to assist you. Learn more to see how our strategy works.

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The New Normal

It’s the New Normal – Reinvent Your Surgery Center

The pandemic has caused surgery centers to accelerate needed changes. Here are 3 key areas to focus on.

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Medical Bills Are Confusing – Patients Need Financial Advocates

One common reason patients do not pay their medical bills is because they are confused or lack confidence in the balance accuracy. A patient financial advocate can not only help, but create a better financial experience.

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Why Providers Are Making Their Entire Patient Financial Experience Contactless

Why Providers Are Making Their Entire Patient Financial Experience Contactless

COVID-19 has forced healthcare into a more digital world where contactless payment solutions have become increasingly important.

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Hospitals Receiving CARES Money Banned from Surprise Billing on COVID-19 Cases

Hospitals taking money from the stimulus bill will have to agree not to send “surprise” medical bills to patients.

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Physician Practice Patterns Changing As a Result of COVID-19

During the crisis, nearly half of physicians have turned to telemedicine while about one-third changed jobs, a survey found.

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3 Things for ASCs to Consider When Ramping Up Case Volumes

It’s great to see many Ambulatory Surgery Centers ramping back up. Here are a few helpful tips we would like to share with you...

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empty hospital lobby

What if Your Surgery Center Staff Doesn’t Want to Come Back from Furlough?

Recent surveys show Americans have mixed feelings about returning to work. What are their concerns and how should they be dealt with?

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Schedule Surgery

Do Your Patients Know if it’s Safe to Schedule Surgery?

Patient communication is most important in uncertain times.

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Blind Spots

When was the last time you reviewed your compliance procedures related to 501(r)?

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U.S. Chamber Publishes COVID-19 Loan Guide to Help Small Businesses

Assistance is available for qualifying companies; don’t let too much time pass before you apply!

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Improving Patient Communication for Better Healthcare

As the pandemic hastens the digitalization of work in every sector, now is the time to ask and listen to what patients want, and then find a way to give it to them.

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Medical Practice Reopening: Three Tips to Help the Process While Keeping Costs Down

With stay at home orders expiring and governors choosing to partially open their states, medical practices and the surgical industry will be back up and running very soon. So, the good news is that it appears that for most states, we are just days away from reopening but getting back to the business of caring for people will bring a new set of challenges. How will your facility respond?

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Surgical Industry – Steps You’ll Want to Take Now for When the Doors Open Again

Surgical facilities are closing doors in an attempt to manage the immediate challenges created by COVID-19. Here are some short term actions you can take now to benefit long term.

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Is Your COVID-19 Response Going to Cost You Patient Visits in the Future?

Preserving patient loyalty during this time is crucial. Here are 3 essentials to consider.

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