Mnet Health Provides Immediate Remote Patient Financial Advocates and Remote Call Center

Do you need help fielding patient calls during the COVID-19 pandemic? Mnet is here to help with our highly trained Patient Financial Advocates and Remote Call Center. Learn More...

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Coronavirus Sets the Stage for Hack Attack

As appalling as the news has been as of late, COVID-19 isn’t the only threat we have to face during this frightening pandemic. Hackers, spammers and scam artists are using this worldwide tragedy as an opportunity to step up the spread of malware and computer phishing scams. Here's what you need to know...

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Mnet Health

Mnet’s Top Priorities and Goals During COVID-19

Mnet's top priority is the safety and health of our customers during this crisis. Here is a brief update on our business continuity and disaster recovery plan.

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How Hospitals and ASCs Are Affected During the COVID-19 Pandemic

As coronavirus continues its spread across the US, hospitals, and health systems are bracing for the influx of patients with COVID-19. Healthcare providers nationwide are now making adjustments and new protocols to ensure patient safety. Here’s how the situation is affecting hospitals and surgery centers across the US.

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HHS Resolves 99% of HIPAA Related Complaints

Since the compliance date of the Privacy Rule in April 2003, the U.S. Department of Health and Human Services Office of Civil Rights (OCR) received over 225,378 Health Insurance Portability and Accountability Act (HIPAA) complaints and initiated over 993 compliance reviews. As of Dec. 31, 2019, the office resolved 99% (222,175) of cases. Follow the jump to see what kinds of cases were involved.

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News & Notes

News and notes from around the world with stories from the world of healthcare including "Texas Makes it Easy" and "Payback: West Coast Doc Pays Penalties."

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3 ASC Revenue Cycle Improvements for Financial Success

Every year new procedures and technological advancements are moving towards ASC’s. Some of the factors driving this shift include cost reduction, better safety and patient outcomes, technological advancement, and an aging population. The challenge for ASC’s is to secure their bottom line as they cope with growth in the healthcare space. 3 tips after the jump.

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Congress Eyes Medical Debt in New Legislation

ACA maintains open lines of communication with lawmakers as they consider moving forward with legislation that could impact the way the industry approaches medical debt collections. Stick with us after the jump for insight into house and senate legislation as well as the ACA’s effort in discussing this legislation and the many flaws associated with it with the Senate and the House.

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Trump Extends Comment Period for Proposed Rule on Price Transparency

Two days after Christmas, the Centers for Medicare and Medicaid Services extended the comment period. According to the Trump Administration, “the proposed rule is a historic step toward putting health care price information in the hands of consumers”….read more about it after the jump.

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Dos and Donts of Text Billing

The Do’s and Don’ts of Text Billing Patients

Texting Bills in Healthcare. Here’s what you need to know:

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Act Now and Boost Collections During This Tax Refund Season

By utilizing a sophisticated tax season collections strategy, you can resolve unpaid accounts like no other time of the year.

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Strategies on How Providers Can Reduce Bad Debt in 2020

Hospitals today are struggling with increasing bad debt and struggling to collect payment from the uninsured. But with a rise of high deductible health plans, they are also being snubbed by insured patients who can’t or won’t pay their skyrocketing out-of-pocket costs. What are the best strategies to reduce debt in 2020?

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The State of Reporting

The federal law, the “Fair Credit Reporting Act,” is the law that governs credit reporting practices. But each individual state can impose additional restrictions on credit reporting. Those furnishing information to the consumer reporting agencies should be aware of and comply with each applicable state credit reporting requirements. How can this affect your ASC?

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After 15 Years, New Federal Overtime Rule Advances Salary Thresholds

Accounts receivable management industry companies may want to begin reviewing overtime and scheduling policies as a new overtime rule took effect on Jan.1, 2020. This new rule makes 1.3 million workers eligible for overtime pay and raises the standard level of pay according to the Department of Labor. Will this affect your ASC?

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Strategies for Better Patient Financial Engagement Across Different Generations

A helpful financial experience not only builds patient loyalty and satisfaction but also generates repeat business and referrals. Here are some insights into how patients pay by generation.

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Keeping Up With Trends and Challenges Facing Nonprofit Hospitals

According to the AHA, 79% of the 4840 US community hospitals today are nonprofit which means that these hospitals may qualify for favored tax treatment under federal tax laws, as well as a variety of state and local income, property and sales laws. Read more after the jump.

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Court Dismisses TCPA Violation on Text Messages Reportedly Sent Using ATDS

A group of plaintiffs lost their argument in a case based on the ongoing court debate about the definition of an automatic telephone dialing system and the capacity to randomly or sequentially generate numbers. Click to read more.

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Healthcare M & A Volume Declines in Q3

Healthcare M & A slowed compared with the second quarter, according to a recently released statement by healthcaremanda.com. The number of deals announced fell 13% compared with the previous quarter and was 15% lower than the same quarter in 2018. Click to read this article.

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Mnet Health on Best Practices to Ensure 501(r) Compliance

Hospitals under 501r. Did you know that your billing & collection policy must explicitly state the actions the hospital may take in the event of non-payment? Here are some other helpful insights...

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3 Challenges Facing ASC’s and Tips to Overcome Them

With patients having more financial responsibility for their healthcare, outpatient settings like surgery centers are becoming more attractive to patients. In general, procedures at ASC’s are 35% to 50% than hospitals. This steady growth for ASC’s presents new opportunities but will also present some new challenges as well. What are the major challenges?

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How ASC’s Can Use Technology for Better Patient Financial Experience

With an increasing number of patients with high deductible health plans, it is essential that ambulatory surgery centers leverage technology and automation to improve the patient financial experience. A recent report shows that the ASC market could grow to $120.8 billion industry by 2026 but there is a great need to begin using technology to make improvements to the patient financial experience.

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SBA Encourages CFPB to Mitigate Rule’s Impact on Small Business

The U.S Small Business Administration submitted comments to the CFPB’s proposed rule for the Fair Debt Collection Practices Act in line with ACA International’s suggestions on consumer communications and disclosure notices and noting the significant impact it could have on small business. Read more to find out the most noteworthy comments.

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Three Proactive Approaches for Improved Claims Denials Management

To maximize revenue claims denials management, healthcare providers need to follow the advice “an ounce of prevention is worth a pound of cure.” For surgery centers and surgical hospitals, being proactive means preventing revenue leakage and being profitable. Building a solid strategy and doing regular checkups to maintain a healthy bottom line sets your facility up for growth.

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Trump Executive Order Opens Door for Hospital Price Transparency

The Centers for Medicare & Medicaid Service recently proposed a rule that would require hospitals to make pricing information publicly available. It is CMS’s position that the rule would increase competition by enabling patients to shop for healthcare that meets their needs and budgets.

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